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Order Information
Placing an Order
To place an order on our
website, please use our secure
on-line shopping basket and
enter your credit card
information. If you would like
to place an order by phone,
please call us toll free at
1-189-321-8163.
If you have questions regarding
any of our products and
services, you can email us 24
hours a day, 7 days a week, at
support@loyolamaritimelawjournal.org...and
you can give us a call.
We answer our own phones!
Call us toll free at
1-189-321-8163.
Returns
We pride ourselves in
representing
high quality items and we hope
that you will be pleased with
your order. Nevertheless, rest
assured that you can return
anything except personalized
items for any reason or no
reason. We want you to be 100%
happy with the bedroom
furniture, bedroom and sleep
accessories you purchase from
The Bedroom Furniture Source or we
refuse to accept your money!
If you need to return something,
please send an email tosupport@loyolamaritimelawjournal.org
or call us at 1-189-321-8163
within 7 days of receiving your
order for authorization on a
return. We will accept
authorized returns within 7 days
as long as the items are unused
and in the original packaging.
Your refund will be for the full
purchase price less any shipping
costs incurred. We do not charge
re-stocking fees.
Your satisfaction is not enough
-- we want you to be completely
happy with your order from The
Bedroom Furniture Source.
Special Orders
We process special orders for
products that are shipped
directly from Indonesia and
China. When you request a
special order product from
either location, it will be
shipped directly into Oakland,
California and then shipped to
you. At the time of your order
we will provide you with
estimated time of delivery and
shipping charges. You pay only
for the shipping charges from
Oakland to the eventual product
destination; shipping from the
Far East to Oakland is included
in the product price. In the
case of goods from China, we
will provide you with a schedule
of product arrivals in Oakland.
In the case of goods being built
in Indonesia, as soon as we have
a firm date from the
manufacturer for shipment from
origin, we will provide you with
delivery date and shipping
charge information. Nine weeks
from receipt of order is
normally a good "rule of thumb"
for delivery of Indonesian orders
to a domestic US address.
Methods of Payment
We accept Visa and MasterCard.
Your credit card statement will
reflect payment to The Bedroom
Furniture Source.
All orders by check or money
order will be sent upon receipt
of payment.
Delivery Time
The product descriptions for The
Bedroom Furniture Source provide
an estimated time to ship. In
most cases these ship times are
seven days or less. In the event
you require a rush order, please
email or call us at
1-828-490-3259 to discuss
special arrangements.
Shipping
The Bedroom Furniture Source
prefers UPS Ground for most
shipping within the United
States. In certain instances we
may use other Shippers for
expediency. If you need
something sent 2nd day or
overnight, please e-mail us or
contact us at 1-828-490-3259. We
can do that too. Shipping
charges for US packages are
calculated automatically in the
shopping cart and vary by
weight.
Canadian shipments are sent UPS
standard and the shipping fee is
based on weight. The shipping
fee to Canada is not
automatically calculated in the
store when you check out. If you
place an order from Canada, you
will receive an email regarding
your shipping fees which will be
charged upon shipment. There
will be a $10.00 surcharge in
addition to shipping for all
Canada shipments. This fee will
cover any taxes or duties so
that you will not be responsible
for any additional fees once
your package arrives to your
door.
International shipments are not
automatically calculated in the
store. Shipping charges will be
calculated individually for all International
shipments.
Guarantees on Expedited Delivery
The Bedroom Furniture Source
guarantees that if we promise
expedited delivery, we will in
fact ship within the time frame
promised. As noted above, we use
only the most reliable carriers.
Occasionally the carrier cannot
deliver as promised. The Bedroom
Furniture Source cannot
guarantee carrier performance,
but we will provide tracking
information for all expedited
shipments.
Assembly Is Often Required
Please note that, due to the
nature of our furniture
products, assembly is often
required. The assembly necessary
typically requires the use of
screwdrivers, wrenches, pliers
and other tools normally found
within the home. If you have a
question regarding assembly
requirements, contact us. In
many cases we can provide you
with a copy of the assembly
instructions so that you can
ensure you will be comfortable
with your new product.
Cancellations
If for any reason you need to
cancel an order, you can do so
as long as it has not yet
shipped. Please contact us
immediately by e-mail or at
1-877-320-0504. Further, if any
order (other than an order with
a posted lead time greater than
four weeks) is delayed in
shipping more than four weeks,
you may, at your discretion,
cancel the order.
Sales Tax
Sales tax will only be assessed
for orders that are shipped
within the state of California.
This is due to the fact that our
corporate office is in Oakland,
California. All other states and
countries are tax-exempt.
Rush Orders
In the event you would like to
request a rush order on any of
the items at The Bedroom
Furniture Source,
please call us during normal
business hours at 1-828-490-3259
or send us an email. We will do
whatever we can to accommodate
you.
Thank you for shopping with
The Bedroom Furniture Source!
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