Placing an Order
To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. If you would like to place an order by phone, please call us toll free at 1-189-321-8163.

If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at support@loyolamaritimelawjournal.org...and you can give us a call.

We answer our own phones!
Call us toll free at 1-189-321-8163.

Returns
We pride ourselves in representing high quality items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything except personalized items for any reason or no reason. We want you to be 100% happy with the bedroom furniture, bedroom and sleep accessories you purchase from The Bedroom Furniture Source or we refuse to accept your money!

If you need to return something, please send an email tosupport@loyolamaritimelawjournal.org or call us at 1-189-321-8163 within 7 days of receiving your order for authorization on a return. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging. Your refund will be for the full purchase price less any shipping costs incurred. We do not charge re-stocking fees.

Your satisfaction is not enough -- we want you to be completely happy with your order from The Bedroom Furniture Source.

Special Orders
We process special orders for products that are shipped directly from Indonesia and China. When you request a special order product from either location, it will be shipped directly into Oakland, California and then shipped to you. At the time of your order we will provide you with estimated time of delivery and shipping charges. You pay only for the shipping charges from Oakland to the eventual product destination; shipping from the Far East to Oakland is included in the product price. In the case of goods from China, we will provide you with a schedule of product arrivals in Oakland. In the case of goods being built in Indonesia, as soon as we have a firm date from the manufacturer for shipment from origin, we will provide you with delivery date and shipping charge information. Nine weeks from receipt of order is normally a good "rule of thumb" for delivery of Indonesian orders to a domestic US address.

Methods of Payment
We accept Visa and MasterCard. Your credit card statement will reflect payment to The Bedroom Furniture Source.

All orders by check or money order will be sent upon receipt of payment.

Delivery Time
The product descriptions for The Bedroom Furniture Source provide an estimated time to ship. In most cases these ship times are seven days or less. In the event you require a rush order, please email or call us at 1-828-490-3259 to discuss special arrangements.

Shipping
The Bedroom Furniture Source prefers UPS Ground for most shipping within the United States. In certain instances we may use other Shippers for expediency. If you need something sent 2nd day or overnight, please e-mail us or contact us at 1-828-490-3259. We can do that too. Shipping charges for US packages are calculated automatically in the shopping cart and vary by weight.

Canadian shipments are sent UPS standard and the shipping fee is based on weight. The shipping fee to Canada is not automatically calculated in the store when you check out. If you place an order from Canada, you will receive an email regarding your shipping fees which will be charged upon shipment. There will be a $10.00 surcharge in addition to shipping for all Canada shipments. This fee will cover any taxes or duties so that you will not be responsible for any additional fees once your package arrives to your door.

International shipments are not automatically calculated in the store. Shipping charges will be calculated individually for all International shipments.

Guarantees on Expedited Delivery

The Bedroom Furniture Source guarantees that if we promise expedited delivery, we will in fact ship within the time frame promised. As noted above, we use only the most reliable carriers. Occasionally the carrier cannot deliver as promised. The Bedroom Furniture Source cannot guarantee carrier performance, but we will provide tracking information for all expedited shipments.

Assembly Is Often Required

Please note that, due to the nature of our furniture products, assembly is often required. The assembly necessary typically requires the use of screwdrivers, wrenches, pliers and other tools normally found within the home. If you have a question regarding assembly requirements, contact us. In many cases we can provide you with a copy of the assembly instructions so that you can ensure you will be comfortable with your new product.

Cancellations

If for any reason you need to cancel an order, you can do so as long as it has not yet shipped. Please contact us immediately by e-mail or at 1-877-320-0504. Further, if any order (other than an order with a posted lead time greater than four weeks) is delayed in shipping more than four weeks, you may, at your discretion, cancel the order.

Sales Tax
Sales tax will only be assessed for orders that are shipped within the state of California. This is due to the fact that our corporate office is in Oakland, California. All other states and countries are tax-exempt.

Rush Orders
In the event you would like to request a rush order on any of the items at The Bedroom Furniture Source, please call us during normal business hours at 1-828-490-3259 or send us an email. We will do whatever we can to accommodate you.

Thank you for shopping with The Bedroom Furniture Source!